Privacy Policy

Effective Date: January 2025
Last Updated: January 2025

1. Purpose

This Privacy Policy explains how Sulcus Learning Inc. (“Sulcus Learning”, “we”, “us”) collects, uses, stores, and protects personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email, phone number, province, school, licensure status.
Billing Information: Payment card details (processed securely by third-party processors).
Usage Data: Progress, assessment scores, question performance, login times, IP addresses, device types.
Technical Data: Cookies, analytics, session tracking for service improvement.

We do not store full payment card numbers or banking information.

3. Purpose of Collection

Deliver educational services and maintain user accounts
Personalize study analytics and performance insights
Improve platform quality
Provide customer support
Ensure security and prevent fraud
Meet legal and regulatory requirements

4. Consent

By using our Platform, you consent to the collection and use of your information as outlined in this Policy. You may withdraw consent, subject to legal limitations and reasonable notice.

5. How Information Is Stored & Protected

We use industry-standard safeguards, including:

Encrypted transmission (SSL/TLS)
Secure data storage
Access controls
Routine security audits

Despite these controls, no system is 100% secure.

6. Sharing of Information

Payment processors
Analytics services (aggregate, non-identifiable data)
Legal authorities if required by law
Third parties who support Platform operations (all bound by confidentiality agreements)

We do not sell personal data.

7. Data Retention

Personal information is retained only as long as necessary to fulfill service obligations or comply with legal requirements.

8. User Rights

Under PIPEDA, you have the right to:

Access your personal information
Request corrections
Withdraw consent
Request deletion where legally permissible

To make a request, contact: sulcuslearningincs@gmail.com

9. International Transfers

Some third-party services may be outside Canada. Your information may therefore be subject to foreign privacy laws.

10. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our Platform constitutes acceptance of updated terms.

Sulcus Learning Inc. is an independent educational provider.
We create practice questions, simulated exams, and study resources for Canadian nursing licensure exams, including the NCLEX-RN®, NCLEX-PN®, REx-PN™, and CPNRE®. We are not affiliated with, endorsed by, or sponsored by any exam developer, regulator, or testing agency, including:

National Council of State Boards of Nursing (NCSBN®)
College of Nurses of Ontario (CNO)
British Columbia College of Nurses and Midwives (BCCNM)
Meazure Learning / Yardstick
Any provincial or territorial nursing regulatory body in Canada

All exam names, logos, and trademarks remain the exclusive property of their respective owners.

No Guarantee of Results

Exam performance depends on many factors, including individual study habits, test-taking ability, prior knowledge, and personal circumstances. Although Sulcus Learning Inc. provides high-quality study tools, we do not guarantee a passing score or licensing outcome on any regulatory examination.

Any pass-rate figures, performance indicators, usage statistics, or readiness recommendations are based on internal data, historical user trends, or publicly available information. Such data reflects past cohorts only. Individual results will vary.

Educational Use Only

Our readiness assessments, scoring models, difficulty algorithms, and question banks are proprietary educational tools. They are designed to help learners gauge preparedness, but they are not official predictors of performance on NCLEX-RN®, REx-PN™, or CPNRE® examinations.

Technology & Platform Use

While Sulcus Learning Inc. aims to maintain a stable and accessible online platform, we make no guarantees regarding uninterrupted service, compatibility with all devices or browsers, or error-free performance.

Limit of Liability

To the fullest extent permitted by Canadian law, Sulcus Learning Inc.’s liability for any claim related to the use of our products or services is limited to the amount paid for your subscription. We are not responsible for indirect, incidental, special, or consequential damages arising from use or inability to use our platform, assessments, or content.

Use of this site may include security features such as reCAPTCHA, and by accessing the platform you agree to all applicable third-party privacy and service terms.

By using this website, you agree to our Terms of Use and Privacy Policy.